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Refund Policy

Effective Date: 1st March, 2025

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1. Eligibility for Refunds
Refunds are applicable only in cases where:

  • A technical issue prevents access to paid features, and our support team cannot resolve it.

  • You are incorrectly charged due to a billing error.

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2. Non-Refundable Services

  • Payments for digital services, including memberships and subscriptions, are non-refundable.

  • Once a session or service is accessed, no refunds will be provided.

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3. Refund Request Process
To request a refund:

  • Submit a written request to support@positiveemotionslab.com within 7 days of payment.

  • Provide proof of payment and a clear reason for the refund request.

  • Our team will review your request and respond within 7-15 business days.

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4. Refund Processing
Approved refunds will be processed within 15-21 business days to the original payment method. Processing time may vary based on your bank or payment provider.

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5. Cancellation Policy
You can cancel your subscription at any time, but no partial refunds will be issued for unused periods.

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6. Changes to Refund Policy
We reserve the right to update this policy. Any changes will be communicated via email or platform notifications.

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7. Contact Us
For refund-related queries, contact:
Email: support@positiveemotionslab.com
Phone: 8928311985

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